Steal From The Best

Steal From The Best

Chris Voss

Former FBI hostage negotiator

Ideas

Former FBI hostage negotiator Chris Voss: “What they’re really asking you to do is shut up and go away”

1:37

Former FBI hostage negotiator Chris Voss explains how switching from yes to no gets better results

1:35

Former FBI hostage negotiator Chris Voss explains why people love to say no

2:26

Former FBI hostage negotiator Chris Voss on how to know when to walk away from a deal

3:38

Former FBI hostage negotiator Chris Voss explains how a polygraph identified Khalid Sheikh Mohammed

2:26

Former FBI hostage negotiator Chris Voss explains how to pitch using the accusations audit

1:49

Former FBI hostage negotiator Chris Voss explains why labeling negative emotions de-escalates

3:44

Why hearing “win-win” early in a negotiation is a red flag

1:19

Former FBI hostage negotiator Chris Voss on why negotiators use “fair” as a weapon

1:37

Former FBI hostage negotiator Chris Voss on how labeling helps in negotiation

1:19

Former FBI hostage negotiator Chris Voss: “How am I supposed to do that?”

1:56

Former FBI hostage negotiator Chris Voss on why calling out negativity works

2:39

Former FBI hostage negotiator Chris Voss explains why saying “you sound angry” backfired

1:36

Former FBI hostage negotiator Chris Voss: “The because has to cost them”

1:07

Former FBI hostage negotiator Chris Voss explains why 'no' is safer than 'yes'

4:13

How repeating a deal term back tells you whether it's firm

1:29

Former FBI hostage negotiator Chris Voss on how to disagree without arguing

1:03

Former FBI hostage negotiator Chris Voss explains how forced empathy works

1:47

Former FBI hostage negotiator Chris Voss explains how to say no without backing people into a corner

2:23

Former FBI hostage negotiator Chris Voss on how to make people feel heard

1:29

Tactical empathy is not agreement—it's proving you understand

2:25

Former FBI hostage negotiator Chris Voss on why “you’re right” is the kiss of death

0:49

Former FBI hostage negotiator Chris Voss explains how mirroring works

1:51

Former FBI hostage negotiator Chris Voss: “Deadlines are designed to create progress”

1:01

Former FBI hostage negotiator Chris Voss on what 'that's right' and 'you're right' signal

1:48

Former FBI hostage negotiator Chris Voss on how this bank robber used CEO negotiation tactics

0:47

Former FBI hostage negotiator Chris Voss on how to handle the drama triangle in negotiations

2:03

Former FBI hostage negotiator Chris Voss on why “that’s right” leads to truth in negotiations

2:07

Former FBI hostage negotiator Chris Voss explains why your negotiation goal is a suggestion

1:25

Former FBI hostage negotiator Chris Voss on Harvard and the FBI’s definition of empathy

0:38

Former FBI hostage negotiator Chris Voss explains why your goal should be to exceed your goal

1:08

Former FBI hostage negotiator Chris Voss explains why 'that's right' is better than 'you're right'

1:20

Former FBI hostage negotiator Chris Voss explains why tactical empathy works

0:59

Intro

▶️How to win a negotiation, with former FBI hostage chief Chris Voss07:28 · 16 Apr 2023

▶️Never Split The Difference | Chris Voss | TEDxUniversityofNevada12:08 · 18 Mar 2019

Deep

📕Never Split the Difference: Negotiating as if Your Life Depended on It375 pages

🎧How to Succeed at Hard Conversations | Chris Voss2:53:28 · 2 Oct 2023

▶️Never Split the Difference | Chris Voss | Talks at Google50:43 · 27 May 2016

📝Never Split The Difference: Chris Voss (Transcript)5 Mar 2024

Other persuaders

Chip HeathStanford professor and co-author of Made to Stick

Nancy DuarteFounder of Duarte and author of Resonate

Martin Luther King Jr.Civil rights leader and influential public orator

William UryCo-author of Getting to Yes and Harvard negotiation scholar

Marshall GanzCommunity organizer and Harvard leadership scholar

Nir EyalAuthor of Hooked: How to Build Habit-Forming Products

Seth GodinAuthor of Purple Cow and This Is Marketing

Robert CialdiniAuthor of Influence